FAQs

Here are answers to some of the most frequently asked questions about shopping with us at Laura Geller Beauty.

Q: What currency are your prices in? A: All prices displayed and all transactions are processed in US Dollars (USD).
Q: Can I modify or cancel my order after placing it? A: We process orders quickly. Please contact us immediately at [email protected]. We can modify or cancel an order only if it has not yet entered the shipping process.
Q: What payment methods do you accept? A: We accept all major credit cards and other secure payment methods shown at checkout.

Q: Do you offer worldwide shipping? A: Yes, we proudly offer worldwide shipping! Shipping costs and estimated delivery times are calculated at checkout based on your destination.
Q: How long does order processing take? A: Orders typically take 1-3 business days to process and ship from our warehouse.
Q: Will I receive a tracking number? A: Yes, once your order ships, you will receive a shipping confirmation email containing your tracking number to monitor your delivery.
Q: Am I responsible for international customs fees? A: Yes. For all international shipments, the recipient is responsible for any customs duties, import taxes, or fees charged by the destination country.

Q: What is your return policy? A: We accept returns within 30 days of delivery. Items must be gently used or unused. Please see our full Refund and Returns Policy for detailed instructions and eligibility.
Q: What if I receive a damaged product? A: Please contact us immediately (within 48 hours of delivery) at [email protected] with your order number and clear photos of the damaged item. We will arrange a replacement or refund.
Q: Where can I find your full ingredient list? A: Ingredient lists for all products are available on the respective product pages on our website, https://www.lauraglerbeautys.com.

Q: How can I reach customer support? A: The best way to reach us is by email: [email protected].

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